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One of the worst vape companies out there. When I first switched from cigarettes to vapor, I initially bought a Smok alien (and a baby beast tank), then a Smok stick, and then another Smok alien (with a cloud beast king tank). All in all probably about $200. Each...
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Company wrote 0 private or public responses to the review from 12 hours ago.
1.6
I didn't like
  • Dud coils
  • Leaking
  • Cheaply made
#1423880
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Smok - Your product is trash and ruined a $400 coat

Smok - Your product is trash and ruined a $400 coat
Your *** chinese *** was shipped to america where it has disappointed thousands of consumers. I read through your FAQ and have been vaping for years and your *** ranks still leak like a *** sieve. Kys.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from 2 days ago.
#1422250
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Smok - Warranty checking for a return

Defective mod under warranty. Checking status
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1421168
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Smok - Warranty checking for a return

Checking status on returned defective mod
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 11.
#1421166
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My smoker is liaking real bad , what do I do?

This happened right after I got it home and filled it the first time .Is there something I have done wrong ?Please let me know whats going on.
Company wrote 0 private or public responses to the review from Dec 09.
I didn't like
  • I took
  • Leaking fluid out
  • I took it back to store and he acted like it asw
#1419260
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Smok - Novo won’t fire

Was working last night woke up this morning and it won’t fire it’s blinking 15 times and I just got jt
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 09.
#1418986
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Smok - Device caught on fire

I plugged in my novo and it immediately started smoking on the charging pug and now it’s doesnt work
Company wrote 0 public responses to the review from Dec 05.
#1415592
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Smok - My device caught on fire

I bought my novo about 10 days ago and I just plugged it in to charge and it caught on fire
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Dec 03.
1.0
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
#1414367
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Bought a prince stick that malfunctioned and it popped hot sparks and left water blisters on my face and hands. I emailed the company and was offered a coupon for a replacement product that was nowhere near the type of device I purchased and the shipping cost more than...
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Company wrote 0 private or public responses to the review from Dec 02.
1.0
#1413408
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Contact Smok

Mailing Address:
Smok
130 Oak Park Dr. Suite A 13F Block B3, Building unit 9, Zone 2, Shenzhen Bay Tech-Eco Park, Nanshan District, Shenzhen, China
Mooresville, North Carolina 28115
United States
Phone:
(704) 696-8900
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Smok - Support does not respond

Defective button support does not answer emails. Do not buy they are a Chinese Company. No support after sale. {{Redacted}}
Company wrote 0 private or public responses to the review from Nov 28.
1.0
Details
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
I didn't like
  • No support after sale
#1410179
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