SMOK Questions and Answers
I don’t know the passcode to my smok mag p3 how can I reset it.
Is the rubber plug on the rpm coil made of latex? (comes with X Pozz device).
Usually the vapes i get have a black or red rubber plug but when i saw there was a white rubber plug on a coil i’m not familiar with i’m suspicious it’s latex.
I got the X Pozz device which came with a rpm mesh .4 coil and a rpm triple coil .6 both with a white plug.
My boyfriend has a severe latex allergy so we need to know. Thank you.
Unfortunately there isn't aby information about latex in rubber plug. If you have concerns, contact SMOK customer service via email support@smoktech.com.
My vape has stopped working, how to I get it replaced ??My smok has stopped working after 2 months approximately
According to SMOK warranty policy the company has an after-sale system. Go via the link smoktech.com/after-sales/channel. Click the button of “Click here to get help by SMOK”.
Can you replace a T priv 3 smok.
Hello my T priv 3 smok just recently got stolen is there any way you can send another one out
According to SMOK FAQS the company provides after-sale support. You should contact SMOK customer service via email support@smoktech.com and discuss the replacement issue.
How do I fill my smokjoy sv system?I don’t know how to fill it and I don’t want to ruin my vape
Will you replace one of your tf tanks that is leaking or give me money back?I recently ordered from Eightvape your Smok TF sub-ohm tank. Opened it no cracks but when I filled it it leaked all the juice out the air flow opening.
I’m very upset. I would like you to either replace this tank with one that won’t leak or give me money back. I feel you should do something as this makes your products look very bad.
I look forward to hearing from you. Thank you
Regarding any replacements it is better to contact Smok customer service by phone at +1 704 6968900 (US) Service Time: 9:00 AM~9:00 PM
Why out of the blue.y novo won't charge only a month old.
Not new to vaping not a rookie love the novo but it won't charge help
If you meet with any technical problems, please, contact Smok customer service by phone at 1-70*-******* (US) Service Time: 9:00 AM~9:00 PM or by email at support@smoktech.com
Are any of the coils that are compatible with the Nord 5 for Nic salts? Maybe the 1.4 coil spacificly
Why is my vape leaking vape juice from the airholes even when I close them off?I read the instruction manual twice followed exact directions and my vape is leaking juice a lot from the airholes rather they are open or closed. You can contact me anytime at 217415**** or leave a message at 618601**** or email ambolino82@***.com thanks
How can I get a refund or get this to work?Smok acro keeps saying low ohms and won't work. Both cartridges and battery are not working brand new out of the packaging.
To get more information about how to reset the passcode, please contact the SMOK customer care team:
Support is provided 9:00AM - 9:00PM.