Brought a smok tfv8 tank,opened and found out that theres one missing coil...only have a rba and the octuple coil....the quad coil has gone missing.Is it the manufacturing prob or what...even the box printed the wrong side....but i can comfirm that it is 100% real not...Read more
I didn't like
- Missing a coil in the bix
I've been trying to reach out to this website. I tried messaging their official facebook, twitter account. Emailed email@example.com, even called their hotline number. However, to no avail I had zero response from them. In my call, I talked to one person in their CS...Read more
Smok - Contacted customer service with no help
Have a smok alien 220. Screen went black. Contacted support 3 times with no answer. 2 emails to support 1 to manager . Won't support smok anymore
Smok - Worst customer service.
They have the worst email response ever. It takes weeks to get a response, if they send one at all. They clearly don't even read the whole email, then you have to wait 3 more weeks to hear back when you try to clarify. Aaarrrggh!!!!
Smok - No answer 2 weeks after complaint made
I made a complaint 2 weeks ago regarding my broken smok. They have not responded even after sending an additional 2 emails. Poor Customer service.
Smok Vape Kit Review
Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off
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