SMOK
Reviews and Complaints
Worst Service I've Ever Experienced
I've sent 4 emails and I haven't gotten a response yet. Here I thought ordering from the manufacturer would make everything run smoothly, but clearly it doesn't.
I placed Order on 2019.02.04. Nothing told me about the Chinese New Year delay until after I had place my order which already ticked me off. they allegedly went back to work on the 12th and here I am on the 19th (now the 23rd) and DHL still does't have my shipment (they messed up and linked DHL instead of the actual shipper Fedex)! I paid a ridiculous amount of money for shipping such a small package ($16) and it still isn't shipped 7 days after they went back to work!
Clearly they don't work or I would have my product by now. Clearly the good Smok reputation was *** I have already contacted paypal regarding my essentially stolen money. I guess that's what I get from ordering from Smok a bunch of lying thieves. After weeks of silence they emailed me and said would a coupon make me feel better.
A coupon???
really?! bunch of THIEVES!
- Awful customer service
Preferred solution: Price reduction
My vape blow up caught on fire
Bad product
My Smok broke won’t light up and Was burning pods really fast
Just don’t bye novo waiste of money and make sure u have proof u bought it to just in case it stops charging for no reason
$14 shipping two weeks delayed
Over priced and incomplete units
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | London, EnglandV2 A1 A2 And A3 coils
- Color dispay
- Miss printed coils smok v2 a1 a2 and a3
Mode quit working and made batteries blew up
Your product is trash and ruined a $400 coat
Lack of patience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo orders wrong
Preferred solution: exchange size #3 for size #1
Smok Nord
Disgusted
Manufacturer problem
- Prev
- 1
- ...
- 38
- 39
- 40
- 41
- 42
- ...
- 56
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I had the same problem with my V8 Big Baby Tank. I fixed this by trimming the wire near the rubber seal on the coil.
Smok knows about this problem and I guess they are not gonna fix this. It is annoying to have to do this but it is a solution if you have coils that you want to use.